Promoting Engagement: Effective Strategies & Best Practices for Leveraging User-Generated Content (UGC) in Advertising

Promoting Engagement: Best UGC Strategies in Advertising

In an era where everything is based on AI and automation, consumers crave authenticity. Staged commercials and impersonal marketing messages are a thing of the past now. Today, audiences tend to connect better with content that feels real, relatable, and created by people who are just like them. This is where UGC Strategies in Advertising.

UGC refers to any content – customer reviews, social media posts, photos, videos –  that your consumers have created about your brand or its products. It is their voice, their genuine experiences, and suggestions that they’d like to give to others like them, which fosters trust in a way that traditional advertising has often struggled to achieve.

With this blog, we’re going to dive deep into the world of UGC, equipping you with some actionable strategies that you can learn to leverage effectively in your advertising campaigns. We’ll explore how you can encourage user-generated content creation from your consumers and audience; while also curating and showcasing the best UGC. Not only that but after you’ve made your advertising efforts, we’ve also got tips for you to learn to measure the success of your campaigns to keep optimizing for maximum engagement.

Understanding User-Generated Content

Now before we dive deep into the details of how and where, let’s start with the basics. 

What is User-Generated Content?

UGC encompasses any content created and shared by users or audience instead of the brand itself. It could be about your brand, its products, or services. Now, UGC doesn’t have to just be a video about some consumer talking to the camera. It can take many other forms like : 

  • Social media posts: Tweets, Instagram photos, Facebook stories featuring your brand.
  • Reviews and testimonials: Online reviews on product pages or dedicated platforms.
  • Blog posts and articles: User-written content featuring or recommending your brand.
  • Videos and live streams: User-created videos showcasing experiences with your product.

Benefits of UGC in Advertising

The next obvious question is why it so important and how does it benefit you?Well, UGC offers a multitude of benefits for brands like yours looking to connect with their audience on a deeper level:

  • Builds Trust and Authenticity: UGC feels real, unfiltered, and comes from a trusted source i.e. other consumers. This builds a sense of trust and establishes a genuine connection with potential customers.
  • Enhances Engagement and Relatability: People are more likely to engage with content that has been created by their peers. UGC feels relatable and resonates with viewers on a personal level, fostering higher engagement.
  • Cost-Effective Marketing Strategy: Since UGC utilizes the creativity and reach of your existing user base, it cuts down the additional cost of content production, making it a cost-effective marketing tool as compared to traditional advertising.

Check out: Harnessing the Power of User-Generated Content for Online Gambling Ad Campaigns

Strategy 1: Encouraging UGC Creation

The first and crucial step is to spark excitement and encouragement in your audience to create content about your brand. Here’s how:

Launching UGC Campaigns

  • Develop engaging campaign themes: Start by creating compelling central ideas for your UGC campaign.  It could be anything, like a product challenge, some sort of a contest where there are user-voted winners, or a call to share experiences. 
  • Utilization of social media platforms: If you’re making good use of popular social media platforms like Instagram and TikTok to their full potential, you do not need any other tools in  order to reach your target audience. These are the best platforms to encourage UGC creation through features like polls, hashtags, and challenges. 
  • Partner with influencers: Influencer marketing is a great tool to use, too. You can collaborate with relevant micro or macro-influencers to create UGC that reaches their base audience as well, inspiring others to participate.

Examples of Successful Campaigns:

  • GoPro’s #CaptureYourAdventure campaign encouraged users to share their travel experiences using GoPro cameras.
  • M&M’s “I Can’t Believe It’s Not M&M’s” campaign invited users to create blind taste test videos to generate buzz.

Providing Incentives

Of course, you can’t expect your users to generate content without offering them a little treat, right? Consider offering incentives to encourage participation. The incentives could include :

  • Discounts and promotions: Offer exclusive discounts or promotions to users who participate in your UGC campaign.
  • Featured mentions: Highlight user-generated content on your brand channels, giving creators recognition, while also encouraging others to participate.
  • Entry into contests and giveaways: Conduct contests and giveaways and offer exciting prizes or experiences for the best UGC submissions, driving both engagement and user-generated content creation.

Using Branded Hashtags

Branded hashtags are a powerful tool for identifying as well as tracking UGC related to your campaign. Here’s how to make them work:

  • Start by creating a catchy and memorable branded hashtag: Keep it short, easy to spell, and relevant to your campaign.
  • Promote your hashtag across platforms: Once created, go ahead and encourage your users to include your branded hashtag in their UGC across all relevant social media channels.
  • Track and analyze hashtag usage: Monitor user-generated content tagged with your hashtag to gauge campaign reach and engagement.

Examples of Successful Hashtag Campaigns:

  • Coca-Cola’s #ShareaCoke campaign encouraged users to share personalized Coke bottles, generating massive social media engagement.
  • Nike’s #JustDoIt hashtag has become synonymous with the brand, inspiring athletes and fitness enthusiasts to share their UGC stories.

Strategy 2: Curating and Showcasing UGC

Once you have started receiving UGCs, it is now time to pick out the best ones and showcase them on your platform effectively.  

Selecting High-Quality UGC

Here’s how : 

  • Relevance to your brand: Ensure the UGC aligns with your brand message and target audience.
  • High production quality: Consider factors like video clarity, photo composition, and overall presentation when selecting UGC (though sometimes raw, authentic content can be even more impactful).
  • Positive sentiment and engagement: Choose UGC that portrays your brand in a positive light and has generated engagement (likes, comments) from other users.

Tips for Curating UGC Effectively

Here are a few tips on how you can curate your UGC in a more effective manner : 

  • Develop a clear selection process: There should be a universal criteria that you will need to establish for selecting high-quality UGC that aligns with your campaign goals.
  • Utilize curation tools: Consider social media management platforms or UGC aggregator tools to streamline the selection process.
  • Obtain permission from creators: As a brand, when utilizing content created by another person, it’s crucial to obtain proper permission from the creator before using their UGC in your marketing materials.

Obtaining Permission and Rights

It’s crucial to respect user ownership of their content. Here’s how to handle permissions:

  • Contact creators directly: Reach out to users via private messages, emails or comments on their social media posts to request permission.
  • Include permission clauses in campaigns: Clearly outline UGC usage rights within your campaign guidelines or terms and conditions.
  • Provide proper attribution: Always credit the creator when showcasing their UGC, fostering goodwill and encouraging future participation.

Highlighting UGC in Marketing Channels

Once you’ve gone through the tedious task of curating your best UGC, it is now time to showcase it! How? Here are some effective methods:

  • Social media integration: Share user-generated content across all your social media platforms, tagging the creators and encouraging further engagement.
  • Website and blog inclusion: Feature high-quality UGC on your website or blogs as well to showcase real customer experiences and add social proof.
  • Email marketing campaigns:  Incorporate compelling UGC visuals and testimonials into your email marketing campaigns to boost engagement and conversions.

Examples of Effective UGC Integration:

  • Patagonia features user-generated photos of customers enjoying the outdoors on their website and social media.
  • Sephora highlights customer makeup tutorials and product reviews on their social media platforms, inspiring others to share their beauty experiences.

Strategy 3: Measuring and Optimizing UGC Campaigns

Once it’s all done, the motivation and curation, you’re not going to rest until you know its results, are you? You will need to track the effectiveness of your campaign in order to refine your approach over time.

Key Metrics to Track

  • Reach and impressions: Measure how many people saw your UGC campaign or individual content pieces.
  • Engagement rates: Track likes, comments, shares, and other interaction metrics to measure user engagement with UGC.
  • Click-through rates (CTRs): If your UGC campaign includes calls to action, track the click-through rate to see how effectively it drives traffic or conversions.
  • Brand sentiment analysis: Monitor the overall sentiment expressed in user-generated content to gauge brand perception and identify areas for improvement.

By analyzing these metrics, you can understand what kind of UGC resonates best with your audience while also identifying areas for improvement. Low engagement might indicate a need to adjust your campaign theme, refine your targeting, or offer more compelling incentives.

Continuous Optimization

The key to successful UGC marketing is not just to motivate creation and good curation of the UGC, but also to continuous optimization. Here’s how you can keep your campaigns on track:

  • Analyze data and identify trends: Regularly analyze your UGC campaign data to identify best practices and areas for improvement.
  • Refine your strategy: Based on your data insights, adapt your campaign theme, incentives, hashtags, or content selection criteria for better results in future campaigns.
  • A/B test different approaches: Test variations of your campaign elements (e.g., different hashtags, incentives) to see what resonates best with your audience.


With this blog, we have gotten you all equipped with a comprehensive toolkit for the best utilization of UGC to elevate your advertising campaigns. Let’s take a quick recap of all the main strategies that we discussed here:

  • Encourage UGC creation: Launch engaging campaigns, provide incentives, and leverage branded hashtags to spark user-generated content.
  • Curate and showcase UGC: Select high-quality content, obtain permission from creators, and integrate UGC strategically across your marketing channels.
  • Measure and optimize UGC campaigns: Track key metrics, analyze data, and continuously refine your approach for maximum engagement and success.

By implementing these strategies, you can fully unlock the power of UGC while also fostering a community of engaged and loyal brand advocates.

The world of UGC marketing is constantly evolving. We encourage you to share your experiences and top tips for leveraging UGC in the comments section below. Let’s keep the conversation going and continue to learn from each other!